Q: Can I book a shorter photo shoot than the mini-package?
A: You can book for a shorter time, but a minimum of 30 minutes is required. However, booking for a shorter time frame will not reduce the cost lower than the Mini-Package price.
Q: Can I extend the time of my photo shoot "on the spot" on the day of the photoshoot?
A: It is possible to do so if my schedule permits; however, I cannot guarantee that option will be available. It is always best to pre-plan your photo shoot properly ahead of time.
Q: Is there any type of photography you will not accept bookings for?
A: Yes, there is! If you would like to request a photo session for babies, children, young adults (under the age of 20), family, maternity, pets, etc. (see below), I will politely decline your booking. I accept bookings for some of those categories in The Philippines but not for the Japanese market. This is my preference, and I will not make any exceptions. To save everyone's time, here is a quick guide that will break down what I will and will not accept bookings for:
Anyone under 20 years old: No
Photography that involves being in an area with any smoke or smoking: No
Photographing people impaired by alcohol: No
Engagements & Weddings: Yes
Conferences, automobile shows, art exhibits, trade shows, etc: Yes
Q: I am on a budget. Is it possible to somehow trim the cost of the photoshoot?
A: Prices are never negotiable, with no discounts or promotions offered.
Q: Can you extend the time if I arrive late for the photoshoot?
A: I always arrive early to all my bookings; this reduces stress and gives me time to get in the mood as a photographer to bring out the best of the creative ability you expect me to deliver. Plan your day to arrive early as well. This works wonders in creating a stress-free and pleasurable experience for you. If, for some reason, you are late, please understand that I will not be able to extend the time. The pre-agreed time frame at the time of your booking is what I will use as our starting and end time.
Q: What if it rains or the weather is "bad"?
A: People commonly associate gloomy and rainy weather as "not ideal" for photography. This could not be further from the truth! Rain provides a beautiful atmosphere, and creative shots in the rain can be pretty gorgeous. For example, think of rain as an opportunity to get photos that set the mood for a romantic backdrop. Heavy overcast and gloomy weather assist the photographer in having the clouds act as a natural light diffuser. However, sunlight does cast strong shadows and has its advantages and disadvantages. It comes down to no weather condition being better or more preferred than the other. Please note that I cannot process refunds, cancellation requests, or rescheduling requests that are weather-related.
Q: Are there any situations that will cause the photo shoot to end immediately and the deposit to be forfeited?
A: Yes, there is! If I arrive at your scheduled photo session, I am presented with work to perform that is different from what was previously discussed during your booking arrangements, I will not perform the work, and your deposit will be forfeited. Please see FAQ #3 for a quick reference to what is acceptable should you book my service. Please note that no exceptions can be made to any particular category that I have marked as "No" in FAQ #3.
Q: How will I get my photos after the editing work is complete?
A: Photos are sent in very high-quality resolution, usually 6000 x 4000 (24.0 MP) or 7728 x 5152 (40.0 MP) via a secure Adobe Lightroom link. You can then download the photos and save them to your computer or cloud service. Please secure your photos immediately, as they may no longer be available 60 days (90 days for weddings) after receiving your link.
Q: Will you provide me with the RAW files after the photo shoot?
A: Each image is carefully edited to have the best possible final representation of my intended result. Therefore, I will not be able to provide the RAW files as they do not represent the final and polished image you expect me to deliver.
Q: Do I get all the images you take?
A: You will receive the number of images your packages includes. Furthermore, editing not only means "retouching of the images" but also means that I go through the entire set of images taken to delete the missed shots, duplicates, and other images that do not meet the final standard of what you should expect.
Q: Is there any particular color or pattern I should avoid on my photo shoot day?
A: My advice is to avoid black and white closely patterned designs as it can cause issues for the photos and make post-editing difficult (referred to as the "Moire effect"). It is always best to get the cleanest shot possible and not rely on post-editing too much, so please avoid these patterns. Otherwise, you are free to wear what you wish but keep in mind the location you selected for your photo shoot, the weather, and the "look" you want to portray for the particular occasion (if any).
Q: I'm shy in front of the camera and feel awkward posing. Is there anything I can do to reassure myself?
A: Many people compare themselves to professional models in terms of their perceived ability to pose. This is neither realistic nor necessary. The most straightforward advice I can give is to be yourself and relax! Capturing the right moments is the photographer's job, not yours! It is essential to look your best because you will naturally feel your best when you do. Be well-rested, hydrated, and in a positive mood when you arrive at your photo shoot. Everything else will naturally flow. Poses take only seconds to be taught on the day of the photo shoot, but the importance of a positive and great attitude cannot be understated. If you feel great, you will look great!
Q: Can I book a package as a gift for someone else?
A: Sure! Just contact us to arrange full pre-payment so no receipt will be given on the day of the photoshoot to the gift recipient that will arrive to have their photos taken.
Q: I am a travel agent and would like to book your service for a VIP client. Is that okay?
A: Sure! Just contact us to arrange full pre-payment. The photos can also be sent directly to you if you wish (the travel agent) since you are providing payment. However, the photographic consent form to take photos must be signed by the client on the day of the photo shoot. Therefore, the name (identity) of the client cannot be avoided from disclosure. It is not possible to have photos taken of anyone, regardless of whom they are, without their explicit consent and signature stating so.
Q: I would like to book you in another location within Japan. Is that possible?
A: If the area is within Kyoto or Nara, please book me here: https://www.kyotophotographer.com. If you wish to book me for the Tokyo metro area, please visit my website here: https://www.snaptokyo.com.
Q: I plan on getting married in a foreign location. Can I book you a wedding package in a foreign country?
A: Possibly, but it depends on which country you are requesting. I will only accept certain countries due to my personal preference and practicality. Specific laws within some countries prohibit foreign photographers from working in that capacity. Please get in touch with me directly using the booking form or email me for more information to discuss your specific plans.
Q: Do you use film or digital?
A: All photos are taken using very high-quality digital cameras.
Q: What type of camera do you use, and can I choose a particular camera or lens from what you have available?
A: I shoot with either Canon or Fujifilm, but there is a 99% chance I will use a Fujifilm X or GFX camera as it is my preference. I only use full-frame Canon cameras when the particular photo shoot is most appropriately shot in full frame, such as in very small rooms where wide-angle lenses should be used. Therefore, a full frame format would be necessary. I cannot accept any particular instructions from any client regarding which camera or lens to use. The decision rests with the photographer only.
Q: Do I have the "rights" to the images?
A: You will receive personal reproduction rights for all your images. This means you can display or distribute the images for personal use only. You can print the images, post them on social media, share them with friends and family and showcase them in your home. However, commercial use is not allowed - nor are you allowed to sell the images for any amount of money (no matter how small) at any time, for any reason, and on any particular platform. The copyright of the images is exclusively held with the photographer and is not shared with the client. The only exception to this is if the client arranges to have the photo shoot shot with exclusive rights to all images captured, typically companies arrange to do this when planning to use the images for commercial marketing in print or digital media (advertising), commercial distribution or for resale of the images. If you are representing a company and wish to book my services with exclusive rights, please contact me to discuss further and obtain pricing details.
Q: Are there any additional costs not shown on your website?
A: If your booking is within the Osaka or Kobe city limits there is no additional charge. I do not charge for travel to or within those cities. There are no surprise charges.
Q: I would like another person present during my photo shoot. Is that okay?
A: Of course! It is your photo shoot, and if you feel more comfortable having a friend or family member present, that is completely fine!
Q: I would like an intimate photo shoot with my partner. Is that okay?
Q: My partner and I are gay. Are you okay with photographing us?
A: I have zero objections to photographing LGBT clients. Everyone is welcome.
Q: Do you shoot videos?
A: I am strictly a photographer and not a videographer.
Q: Do you provide transportation to and from the photo shoot or during the photo shoot?
A: I do not provide any transportation at all. Should we transfer locations during the photo shoot, you are responsible for the transportation for me and the people in your party.
Q: I took the photos to a photo printing company to have them printed for mounting, but they said they could only be printed with written consent from the photographer. Can you write out and sign a consent form?
A: Yes! Please email me, and I will send the form as quickly as possible!
Q: I would like to propose to my partner by surprise and would like you to capture the moment. How can we arrange this?
A: The best way I have found to handle surprise marriage proposals is that you and your partner normally go through a photo shoot with me and then have a pre-arranged "signal" to give me right before you propose. The signal can be something like a thumbs up or a wink, giving me a few seconds' warning to get in position to capture the moment. You can email me the signal or inform me secretly during the photo session. Some people would like the photographer to act clandestinely and be around the couple right before the proposal to get the images secretly without the other person knowing. However, I am unable to do that. Everyone needs to give consent to photograph in writing and orally before I can begin taking photos. Also, the logistics of arranging a "secret photo shoot" are too great and involve too much room for error, therefore taking precious time away from your photo shoot. For those reasons, I can only photograph couples through consent and in the way I have described above.
Q: I am traveling and only have currency from another country. Can I pay you in anything other than Japanese Yen?
A: I only accept Japanese Yen for cash. There are no exceptions. Of course, you can pay with any Visa/MasterCard, American Express, Discover, JCB, or Diners Club issued from your home country, but when it comes to cash, again, I can only accept and provide a change in Japanese Yen. I also accept Apple Pay, Google Pay (GPay), and WeChat Pay which can be connected to any form of payment that platform allows. In addition, beginning summer of 2021, I started accepting Ethereum (ETH) and Solana (SOL).